Frequently Asked Questions
General Questions
**Q: When did Pink Glove Cleaning Co. start its operations?
**A:** Pink Glove Cleaning Co. proudly began serving the community in May of 2024.
**Q: What areas do you serve?**
**A:** We serve a variety of locations, including but not limited to Skagit County, Island County and Whatcom County.
**Q: How can I book a cleaning service?**
**A:** You can book a cleaning service by visiting our website and filling out the booking form or by calling us directly at 360-421-5607.
Services
**Q: What types of cleaning services do you offer?**
**A:** We offer a range of cleaning services, including residential cleaning, commercial cleaning, and post-construction cleaning. Please visit our Services page for a full list of services.
**Q: Do you provide your own cleaning supplies and equipment?**
**A:** We provide all necessary cleaning supplies and equipment. If you have specific products you prefer us to use, please let us know in advance.
**Q: Do you offer eco-friendly cleaning options?**
**A:** Absolutely! We offer eco-friendly and non-toxic cleaning for a greener approach.
Scheduling and Payments
**Q: Can I schedule a one-time cleaning service?**
**A:** Yes, you can schedule a one-time cleaning service. We also offer regular cleaning schedules, such as weekly, bi-weekly, and monthly services.
**Q: What is your cancellation policy?**
**A:** If you need to cancel or reschedule your appointment, please give us at least 24 hours' notice to avoid any cancellation fees.
**Q: How do I pay for the cleaning service?**
**A:** We accept various payment methods, including credit cards, debit cards, and online payments through your online invoice. Payment is due upon completion of the service unless you are a regular client with a pre-arranged billing cycle.
Trust and Safety
**Q: Are your cleaners insured and vetted?**
**A:** Yes, all our cleaners are fully insured and undergo a rigorous vetting process, including background checks and thorough training.
**Q: What if I'm not satisfied with the service?**
**A:** Your satisfaction is our top priority. If you're not happy with any aspect of our service, please get in touch with us within 24 hours, and we will address the issue promptly.
**Q: Do I need to be home during the cleaning?**
**A:** No, you do not need to be home during the cleaning. Many of our clients provide access to their homes or offices through keys or security codes. Rest assured, we take extra care to maintain the security and privacy of your property.
Special Requests
**Q: Can you cater to special cleaning requests or areas?**
**A:** Yes, we are happy to accommodate any special cleaning requests or focus on specific areas that need extra attention. Please specify these requests when booking your appointment.
**Q: Do you handle large-scale cleaning projects?**
**A:** Absolutely! We can manage large-scale cleaning projects, whether itβs a full house deep clean, a commercial space, or a post-construction cleanup. Contact us to discuss the specifics and get a custom quote.
If you have any other questions or need further assistance, please feel free to contact us.